Reference

nova969 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open a nova969 account, use DANA or QRIS, and move between the lobby and cashier.

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CONTACT ROUTES

Privacy Policy Help Beside Your Account

A clear contact route matters when you want to ask about your Privacy Policy rights, correct an account detail or check how a wallet record is used. Start from the support path connected to your account so we can match your request to the right profile without asking you to send a password. Include the relevant phone number, receipt reference or device path only when needed.

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Account request

Use the account support route to ask what personal details are held, why a phone verification step appeared, or how to correct a name or contact detail.

Wallet record

For a DANA, OVO, GoPay or QRIS reference, share the date and receipt code through support. We use those details to locate the record without requesting your wallet password.

Policy question

Ask about cookies, retention, access requests or account security through the same support path. We may ask for verification before discussing personal data linked to your profile.

DATA CONTROLS

Privacy Controls From Login To Cashier

We handle Privacy Policy requests through the account details and contact route you provide, rather than treating every browser visit as a full identity.

Collection at opening

When you open an account, we collect the details needed to create access and complete phone verification. We do not ask for your DANA, OVO, GoPay or QRIS wallet password.

Device activity

We may record browser type, device identifiers, login time and page actions around games such as Mystical Spirits or Fishing God to identify unusual access patterns.

Cookie settings

Cookies can remember a session, protect the login path and keep policy choices available. You can adjust browser cookie controls, although some account functions may then require another login.

Wallet matching

A cashier reference helps us match a bank transfer or virtual account entry to your profile. We use the reference and status details for reconciliation, not to enter your external bank account.

Retention timing

We retain personal details only for the period needed for account service, payment checks, disputes, security review or legal duties. Records may be removed or anonymised when those needs end.

Change requests

You can ask us to access, correct or clarify personal data connected with your account. We verify the requester first, then explain any limit caused by security, payment or legal obligations.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account questions you are most likely to ask before opening access or sending a payment reference. We keep each response tied to nova969 records, local wallet activity, device use and the request path available to you. Where an answer depends on your location or eligibility, access depends on local law.

The nova969 Privacy Policy covers account details, phone verification, device and browser signals, cookies, payment references, support messages, retention and requests to access or correct personal data.

Yes. Privacy Policy coverage includes transaction references and status details connected with DANA, OVO, GoPay and QRIS. We do not need your external wallet password to check a cashier record.

We may collect your name, phone number, verification responses and account credentials, plus device and browser details used during login. The exact request depends on the account step and local law.

Send a request through the account support route and identify the profile using your registered phone number. We verify your identity before discussing records, then explain the available copy and any legal restriction.

Yes. Ask us to correct an inaccurate name, phone detail or account record through support. We may request verification and retain the earlier entry when payment, security or legal records require it.

Cookies can keep your login session, protect account steps and remember policy choices. Browser controls let you remove or restrict them, but the next visit may require another login or setting.

Retention varies by the purpose: account service, payment matching, dispute handling, security checks or legal duties. When a record is no longer needed, we remove it or make it non-identifying where possible.

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